Our shipping information

At Floor Warehouse located in Burnaby, BC, Canada, we prioritize timely and reliable delivery for dealers across Canada. Our shipping process is designed for convenience:

Processing Time:

Our efficient processing system ensures that orders are prepared within 1-2 business days. This quick turnaround is part of our dedication to providing exceptional service, streamlining the path from order placement to dispatch or pickup to meet our dealers' dynamic needs promptly.

Pickup Option:

At Floor Warehouse, we understand the importance of convenience for our dealers. That's why we offer a streamlined pickup option from our strategically located Burnaby, BC warehouse. This service is designed to provide dealers with quick and direct access to our comprehensive flooring inventory, facilitating smoother operations for businesses.


We provide shipping to our dealers across BC and Canada. Our shipping process is designed to meet the varied needs of our dealers, with rates determined by the size of the order and the dealer's location. This ensures that each dealer receives the most efficient and cost-effective shipping option available for their specific needs.

Delivey Time:

Committed to efficiency, Floor Warehouse guarantees that delivery times post-processing will range from 1-3 days, dependent on the dealer’s specific location. This assurance of prompt delivery is part of our core commitment to reliability and dealer satisfaction, ensuring that our products are delivered swiftly and securely. Dealers can obtain up-to-date information regarding their orders by contacting our dedicated order desk.

Shipping Fees:

In our pursuit of transparency and fairness, shipping fees are clearly communicated at the time of the order. These fees are thoughtfully determined based on the order's size and the delivery destination, ensuring dealers are fully informed and can plan accordingly without surprises.

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